Doncaster and Bassetlaw Teaching Hospitals receive significant improvements in survey scores

The survey, which was conducted in late 2023, was completed by over 4,700 colleagues, which equates to 67 per cent of the Trust’s workforce and is one of the highest response rates in the country. Comparatively, the national average for acute hospital trusts was 45 per cent.

The survey is designed to assess the experiences of NHS employees to give an indication of how they feel about working at their organisations and how they would feel if someone they knew were to work there or need treatment there.

The Trust, which runs Doncaster Royal Infirmary, Bassetlaw Hospital and Mexborough Montagu Hospital, scored higher on 71 per cent of questions when compared with the national average.

Colleagues also indicated improvements on 94 per cent of questions compared to last year’s results. Most notably, the Trust scored significantly better on questions that asked colleagues about their work-life balance, flexible working opportunities and how DBTH supports them to look after their health and wellbeing.

Zoe Lintin, Chief People Officer at DBTH, said: “I am really pleased that our colleagues believe that the Trust genuinely cares about their health and wellbeing, and that they feel that they have a good work-life balance. We want our colleagues to stay and thrive at DBTH and our survey results this year reflect that we are in a great position to retain our talented workforce, with more of our employees stating that they don’t intend to leave the organisation in the coming year.”

Each year, the survey results are broken down into seven categories which reflect the key themes within the national NHS People Promise. The results for this year reveal that DBTH has made significant improvements in all of the related themes, including ‘we are compassionate and inclusive’, ‘we are a team’ and ‘we each have a voice that counts’.